International Shipping 

Please allow 3-5 business days for order processing before shipment date.

In order to prevent international shipment loss and extensive in-transit time, we currently only offer DHL Express at carrier’s rate upon checkout as our only international shipping option. Please consider order processing time.

Please expect to pay CUSTOMS DUTIES only to be determined by DHL upon country’s point of entry in addition to customer’s completed order payment. All additional taxes and customs duties charges are the responsibility of customer, and they are not included in the cost of the order or shipping charge. Please consult your local customs office/website for more information.

ROMINA MONTSERRAT is not responsible for additional customs duties or taxes applied by country’s point of entry.

Please note that customer may not return to shipper or release packages on hold by DHL without incurring and paying customs duties charges.

International orders may be returned under Return Policy at customer’s own shipping expense, however items may not be exchanged.

ROMINA MONTSERRAT is not responsible for lost, stolen, and/or damaged shipment packages. Please refer to shipping carrier’s confirmation email for these inquiries.

ROMINA MOTSERRAT is not responsible for incorrect or incomplete shipping address entered by customer.

Shipping address must match billing address or a credit card’s registered address. Please contact your credit card company for these arrangements.

ROMINA MONTSERRAT is not responsible for any shipping delays by carrier.

Shipping fees are non-refundable. Customer may incur re-delivery fee.

For any specific inquiries, please email

Taxes and Duties

You will be responsible on any applicable custom duties and we are not able to estimate any possible duty that might occur. ROMINA MONTSERRAT cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.